PigeonCast for iOS FAQ | Setup, Troubleshooting & Tips

PigeonCast for iOS supports iOS 15.0 and above.

PigeonCast for iOS supports AirPlay, Google Cast, DLNA, or PigeonCast (upcoming).

Yes! PigeonCast for Android supports 4K at 60fps over AirPlay. However, actual performance may vary depending on the capabilities of your devices-most phones, for example, are limited to 2K resolution.

• Smart TVs supporting AirPlay, Google Cast, or DLNA.

• PCs/TVs with PigeonCast installed.

• Android TV: Search for "PigeonCast" in Google Play to download, or install the APK via a USB drive (enable the "Install unknown apps" permission).

• Apple TV: Search for "PigeonCast Receiver" in the App Store.

• Fire TV: Search for "PigeonCast" in the Amazon Appstore and install it.

• PigeonCast is a casting protocol we specially designed for users. Both the sender and receiver are self-developed to ensure seamless compatibility. Compared with traditional protocols, it delivers a more stable connection, faster response, smoother experience, and higher-quality visuals, helping you easily enjoy HD casting.

• PigeonCast optimizes the data transmission path, achieving faster connection and response speeds, making it ideal for real-time casting scenarios such as gaming or video conferencing.

• With intelligent frame rate adjustment and buffering mechanisms, it avoids stuttering or delays, ensuring silky-smooth mirroring or video casting-even with highly dynamic content.

• It emphasizes privacy and security (end-to-end encryption), low power consumption (extending device battery life), and cross-device compatibility (seamlessly connecting phones and computers to TVs). As a regular user, you can enjoy professional-grade casting without any complicated setup.

• Download our App on both the sending and receiving devices. Make sure the sender and receiver are on the same network, then search to connect or scan the QR code to pair. From there, you can start your high-definition casting journey. Free trial available-welcome to experience it!

• Ensure devices are on the same Wi-Fi and system times are synced.

• Restart the app and try again.

• Disconnect the sender's network, wait a minute, and reconnect.

• Check network permissions and restart the app.

• Reinstall the app or restart the receiver device.

• Turn on the phone's hotspot, and connect the PC/TV to it.

• Launch PigeonCast to search and start casting.

• Ensure a strong hotspot signal (avoid long distances)

• Reduce the number of connected devices.

• Wait for recovery (blurring may occur initially due to player or network).

• Lower resolution/frame rate to suit the receiver's limits.

• Limitations may arise from the receiving device's performance.

• Use our PigeonCast protocol for clearer visuals and stable performance.

Yes! All protocols support mute mode on the sender device.

• This is usually caused by abnormal network configuration on the device. Simply restarting your iPhone will typically restore normal network functionality.

Yes - designed with security in mind: no viruses, no malicious ads, no data theft risks.

Upgrading to Pro unlocks all of the following benefits:

• Under one account, Pro benefits are shared and synced across Android, iOS, Windows, and Mac.

• Up to 4K quality and 60+ FPS for smooth playback.

• Ad-free and unlimited mirroring.

• Includes all future Pro features.

• Tap the "Pro" entry in the app, go to the Pro page, and complete the upgrade.

• After purchase confirmation, your app will be upgraded and all Pro-exclusive features will be unlocked.

If you did not log in to a PigeonCast account when purchasing:

• Make sure your phone is signed in with the same Apple ID or Google account used for the original purchase.

• Open the app's subscription page or settings page. Tap the "Restore" button.

If you were logged in to your PigeonCast account when purchasing, make sure you are logged in to the same PigeonCast account on the current device. The system will automatically sync your Pro benefits.

On the mobile device (iOS or Android) where you purchased the subscription, register and log in to your PigeonCast account. The system will automatically bind the subscription on that device to your account. Then log in to the same PigeonCast account on the target device, and Pro access will be activated automatically.

• iOS: Open Settings > tap your profile at the top > Subscriptions > find PigeonCast > tap Cancel Subscription.

• Android: Open Google Play Store > tap your profile in the top-right corner > Payments & Subscriptions > Subscriptions > find this app > tap Cancel Subscription.

• Windows: In the app, tap Manage Subscription, then tap Cancel Subscription on the redirected web page.