PigeonCast for Mac | FAQ

PigeonCast for Mac supports macOS 13.0 or above.

PigeonCast for Mac supports screen mirroring or casting over AirPlay, Google Cast, DLNA, or PigeonCast (coming soon).

• Screen mirroring and video app/website casting from iPhone/iPad/Mac.

• Screen mirroring for most Android smartphones.

• Screen mirroring of any Android/iOS/PC device with our PigeonCast software installed.

• Chrome/Edge browser mirroring/casting, etc.

• Smart TVs that support AirPlay, Google Cast, or DLNA.

• PCs or TVs with PigeonCast installed.

• Android TV: Search for "PigeonCast" in Google Play to download, or install the APK via a USB drive (enable the "Install unknown apps" permission).

• Apple TV: Search for "PigeonCast Receiver" in the App Store.

• Fire TV: Search for "PigeonCast" in the Amazon Appstore and install it.

• PigeonCast is a screen casting protocol we specifically designed for users. Both the sender and receiver are self-developed to ensure seamless compatibility. Compared with traditional protocols, it provides a more stable connection, faster response, smoother experience, and higher-quality visuals, helping you easily enjoy HD casting.

• PigeonCast optimizes the data transmission path, delivering faster connection and response speeds, making it ideal for real-time casting scenarios such as gaming or video conferencing.

• With intelligent frame rate adjustment and buffering mechanisms, it avoids stuttering or delays, ensuring silky-smooth mirroring or video casting-even for highly dynamic content.

• Our proprietary algorithms support higher bitrates and resolutions (such as 4K), preserving more details, reducing compression artifacts, and delivering sharp, crystal-clear visuals-making it more suitable than traditional protocols for sharing HD content.

• It emphasizes privacy and security (end-to-end encryption), low power consumption (extending device battery life), and cross-device compatibility (seamlessly connecting phones and computers to TVs). As an everyday user, you can enjoy professional-grade casting without complicated setup.

• Download our App on both the sending and receiving devices. Make sure the sender and receiver are on the same network, then search to connect or scan the QR code to pair. You can then begin your high-definition casting journey. Free trial available-welcome to experience it!

Yes. Security is core to our design: no viruses, no malicious ads, no data theft risks.

• Ensure sender and receiver are on the same Wi-Fi and system times are synced.

• Restart the app and try again.

• Disconnect and reconnect both devices after a minute, then search again.

• Confirm both devices are on the same Wi-Fi.

• Disconnect and reconnect the sender's network.

• Reinstall the app or restart the receiving device.

• Wait a few seconds - some initial blurriness can be caused by the media player or network conditions.

• Check if the receiver device has performance limitations.

• For the best quality and stability, use our proprietary PigeonCast protocol.

• Enable audio on the sender device and activate audio casting.

• Some Macs may restrict audio streaming.

Yes! Whether casting over AirPlay, Google Cast, DLNA, or the PigeonCast protocol, you can enable "mute mode" on the sender device.

• Move your device closer to the Wi-Fi router.

• Close other apps using a lot of bandwidth, or consider a network upgrade.

Disconnect the cast, restart the video app, and try casting again.

• High resolution and high bitrate place high demands on device performance and network stability. If the user's device performance is insufficient or the network is unstable, stuttering will be more likely.

• This can be alleviated by lowering the resolution, frame rate, or bitrate.

• The Mac system may mark a window that has been idle in the background for a long time as being in "sleep" state (even though the window still exists), which causes a black screen during mirroring.

• Before casting, click into the window and perform a simple action (such as moving or clicking) to activate it, then start mirroring again.

Your data is protected end-to-end. Only the sender and receiver can decrypt; no server storage is involved. See our Privacy Policy for details.

Upgrading to Pro unlocks all of the following benefits:

• Under one account, Pro benefits are shared and synced across Android, iOS, Windows, and Mac.

• Up to 4K quality and 60+ FPS for smooth playback.

• Ad-free and unlimited mirroring.

• Includes all future Pro features.

• Tap the "Pro" entry in the app, go to the Pro page, and complete the upgrade.

• After purchase confirmation, your app will be upgraded and all Pro-exclusive features will be unlocked.

If you did not log in to a PigeonCast account when purchasing:

• Make sure your phone is signed in with the same Apple ID or Google account used for the original purchase.

• Open the app's subscription page or settings page. Tap the "Restore" button.

If you were logged in to your PigeonCast account when purchasing, make sure you are logged in to the same PigeonCast account on the current device. The system will automatically sync your Pro benefits.

On the mobile device (iOS or Android) where you purchased the subscription, register and log in to your PigeonCast account. The system will automatically bind the subscription on that device to your account. Then log in to the same PigeonCast account on the target device, and Pro access will be activated automatically.

• iOS: Open Settings > tap your profile at the top > Subscriptions > find PigeonCast > tap Cancel Subscription.

• Android: Open Google Play Store > tap your profile in the top-right corner > Payments & Subscriptions > Subscriptions > find this app > tap Cancel Subscription.

• Windows: In the app, tap Manage Subscription, then tap Cancel Subscription on the redirected web page.