Welcome to PigeonCast, a suite of screen casting solutions designed and managed by Sichuan FalconAI Technology Co., Ltd. (hereinafter "we," "us," or "our"), a company dedicated to enhancing your digital connectivity. Your privacy matters to us, and we are committed to safeguarding your personal information while being transparent about our data practices. This Privacy Policy governs all PigeonCast products, applications, and related services (collectively, the "Service"). It outlines how we collect, process, and protect your data, as well as your rights and choices regarding that information.
1. Information We Collect We strive to minimize the data we collect while ensuring the Service functions effectively. Below is an overview of the types of information we may gather:
Account Information (If Applicable): For applications that support user accounts and VIP services, we collect your email address when you create an account. This is used for authentication, managing subscriptions, and processing account-related requests.
Device and Usage Data: When you use a PigeonCast application, we may automatically collect technical details such as your device type, operating system version, language preferences, and mobile network details (limited to network SSID, if applicable). We also track usage patterns in an anonymized form to improve functionality and user experience.
Content Storage: The Service relies on Firebase to store app-related content (e.g., settings or configurations). This allows us to update the Service seamlessly without retaining your personal creations or media.
Customer Support Interactions: If you reach out to us for assistance, we may collect your contact details (e.g., email address) and information about your inquiry to respond effectively.
Third-Party Analytics: We use tools like Firebase Analytics and Crashlytics. These partners may collect additional data, as explained in their respective privacy policies.
What We Don’t Collect: We do not gather sensitive personal details such as your name or physical address, nor do we store or distribute the content you cast or create using our applications.
2. How We Use Your Information We process the collected data for specific, limited purposes:
Service Delivery: Device and usage data help us ensure compatibility, troubleshoot issues, and provide account-based features where applicable.
App Updates: Firebase-stored content enables us to deliver real-time updates and enhancements.
Support: Your contact information and inquiry details allow us to assist you promptly.
Improvement and Analytics: Usage insights help us refine features, fix bugs, and enhance user satisfaction.
3. Sharing Your Information Your privacy is a priority, and we limit data sharing as follows:
No Sale of Personal Data: We do not sell, trade, or otherwise transfer your identifiable information to external parties for commercial gain.
Service Providers: We collaborate with trusted partners (e.g., Google for Firebase) who process data on our behalf under strict confidentiality agreements.
Legal Obligations: We may disclose data if required by law, such as to comply with a court order or protect our rights, safety, or property.
4. Your Rights and Choices You have control over your data:
Support Requests: Contact us at feedback@pigeoncast.com to inquire about or manage any data we’ve collected.
Data Deletion:
* For account-based applications, you may request the deletion of your account and associated data through the "Delete Account" option in settings or via our Account Deletion Page.
* For all applications, you may request the removal of support-related data by emailing us.
* Note: Deleting an account does not automatically cancel Google Play subscriptions.
5. Children’s Privacy PigeonCast products are intended for users aged 4 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with data, please contact us immediately at feedback@pigeoncast.com.
6. Data Security We implement reasonable technical and organizational measures to protect your data. However, no system is entirely risk-free, and we cannot guarantee absolute security.
7. Data Retention We retain data only as long as necessary:
* Account data is retained as long as the account is active.
* Device and usage data are kept in anonymized form for 12 months.
* Support-related information is retained until your issue is resolved, then deleted within 30 days.
8. International Users Sichuan FalconAI Technology Co., Ltd. operates globally. Your data may be transferred to and processed in countries with different privacy laws.
9. Changes to This Policy Significant updates will be notified via the Service or our website. The “Last Updated” date indicates the latest version.
Last Updated: March 4, 2026
Last updated: March 2025